SMS Alert Consent Policy

Metro Manhattan Office Space

Metro Manhattan Office Space uses SMS messaging strictly for internal operational alerts. These alerts are designed to notify authorized employees and brokers in real time when important business events occur, such as the identification of high-value inbound inquiries through the company’s website or CRM system.

This SMS alert system is not used for marketing, advertising, promotions, or messaging consumers or clients.

Recipients of these SMS alerts are limited to authorized Metro Manhattan Office Space staff members and brokers who have explicitly agreed to receive such operational notifications.

Purpose of the SMS Alert System

The purpose of this messaging system is to provide real-time operational alerts to company personnel so they can respond quickly to qualified inbound opportunities and other important business events.

Examples of alerts include:

• Notification that a high-value inbound inquiry has been identified by the company’s CRM or AI-assisted lead qualification system
• Notification that a new qualified lead requires immediate follow-up
• Internal operational alerts related to company business processes

These messages are intended solely for internal operational awareness and rapid response by authorized staff.

Who Receives These Messages

SMS alerts are sent only to:

• Authorized employees of Metro Manhattan Office Space
• Licensed brokers affiliated with Metro Manhattan Office Space
• Other internal personnel approved by company management

No consumers, website visitors, or members of the public are added to this messaging system.

Metro Manhattan Office Space does not use this SMS system to send promotional messages, marketing communications, or unsolicited messages to consumers.

Verbal Consent Process

Before any phone number is added to the internal SMS alert system, the recipient must provide verbal consent to receive operational text messages from Metro Manhattan Office Space.

Consent is obtained by a company representative using the following verbal consent script.

Verbal consent script:

“Metro Manhattan Office Space can send you internal operational SMS alerts regarding high-value inbound inquiries and urgent business notifications. These messages are intended only for authorized employees and brokers. Message frequency varies depending on business activity. Message and data rates may apply. You can reply STOP at any time to opt out or HELP for assistance. Do you agree to receive these SMS alerts at this number?”

The phone number is added to the alert system only after the recipient confirms their consent.

Message Frequency

Message frequency varies depending on business activity. In most cases, recipients will receive only occasional alerts when qualified inbound inquiries or other relevant operational events occur.

The expected message volume is low and typically limited to important notifications requiring timely attention.

Message and Data Rates

Standard message and data rates may apply depending on the recipient’s mobile carrier plan.

Opt-Out Instructions

Recipients can opt out of receiving SMS alerts at any time by replying:

STOP

Once an opt-out request is received, the phone number will be removed from the SMS alert system and no further messages will be sent.

Help and Support

Recipients who need assistance can reply:

HELP

or contact Metro Manhattan Office Space directly through the company website.

Website:
https://www.metro-manhattan.com/

Privacy

Metro Manhattan Office Space respects the privacy of its employees, brokers, and partners.

Phone numbers collected for this SMS alert system are used solely for internal operational notifications and are not sold, shared, or used for marketing purposes.

For additional information, please refer to the company’s Privacy Policy:

https://www.metro-manhattan.com/online-privacy-policy-agreement

Program Scope

This SMS messaging program is strictly limited to internal operational alerts for authorized Metro Manhattan Office Space personnel. It is not used for consumer messaging, marketing campaigns, or promotional communications.

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